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Our Mission
Eastpointe works together with individuals, families, providers, and communities to achieve valued outcomes in our behavioral healthcare system.

Declaracion de la Mision de Eastpointe
Eastpointe trabaja junto con las personas, las familias, los proveedores y las comundades para lograr los resultados valiosos en nuestro sistema de atencion medica de comportamiento.

Fraud Flier
How to report fraud and suspected fraud please click here for more information.

Contact Us
If you are a consumer and have a question or need assistance with any information on the Eastpointe website, please call 1-800-513-4002 or click here .

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Network Operations Call Center 1-888-977-2160
Customer Service/Provider Assistance: 1-800-513-4002
Direct Access to Services: 1-800-913-6109
Direct Access to Services(TTY): 1-888-819-5112
Veterans Crisis Line: 1-800-273-8255
Click Here for Crisis Walk-in Center Information
Click Here to Request Mental Health First Aid Training
Medicaid Contact Numbers
Complaint? Please click here

News and Announcements
10/12/2016 Hurricane Matthew Updates
10/25/2016 NC TIDE Fall Conference ~ November 13-14 ~ CFAC Symposium Nov 14th
10/21/2016 Celebrating Recovery Successes! ~ Wilson County Rally for Recovery
10/21/2016 LOOK!! ~ NC TIDE Additional Savings ~ Early Bird Offer Ends October 26!
10/19/2016 Attention Provider Network...NC TIDE Fall Conference is Almost Here!
10/18/2016 Available Pharmacy List
10/18/2016 Eastpointe Weathering the Storm - A Family's Plan for Crisis and Disaster
10/18/2016 Public Notice ~ Eastpointe Board of Directors to Meet ~ October 25, 2016
10/18/2016 Reposting of SAIOP & SACOT Services Due to Rollover Date Change
10/18/2016 Procedure and Forms for Handling Damaged Records Due to Flooding
10/17/2016 Communication Bulletin #40 ~ Eastpointe Provider Network, CFAC and Stakeholders
10/17/2016 Public Announcement:The following SeHealth affiliates remained closed as of Monday, Oct. 17 due to facility and water issues
10/17/2016 PSRC Announcement: Public Schools of Robeson County update for Sunday, October 16th.
10/17/2016 Robeson County donation drop off locations
10/14/2016 FEMA Disaster Recovery Center Opening at Nash Community College
10/14/2016 North Carolina Psychiatric Association Hurricane Matthew Support/Resource Information
10/13/2016 FEMA: Individuals who have had major loss can contact FEMA to determine if the Federal Government may be able to assist: 1-800-621-3361.
10/13/2016 - North Carolina Hurricane Matthew (DR-4285) - Information on how to apply for assistance
10/13/2016 - News Release - Federal Aid Programs For The State Of North Carolina
10/13/2016 Free Legal Assistance Available for North Carolina Victims of Hurricane Matthew
10/13/2016 NC 211: Our local and statewide information and referral system has resources available to help citizens find resources to help them in the rebuilding process.
10/13/2016 The American Red Cross has also activated a call center to help direct people affected by Hurricane Matthew click for more details
10/13/2016 Rocky Mount - The Impact Center at Word Tabernacle Church has also set up a day shelter where citizens can eat, shower and rest as needed.
10/13/2016 Apps for Smartphones and/or Tablets (Download in the App Store or Google Play)
10/13/2016 Local Mental Health Crisis Lines for NC counties most affected
10/13/2016 SAMHSA Disaster Distress Helpline: 1-800-985-5990
10/13/2016 MCO CB #J219 ~ Innovations Waiver ~ LS v. Wos Settlement Agreement and the Role of Individual Budgets
10/12/2016 NC DOT Road Closure Information
10/12/2016 WTC Day Shelter Details
10/7/2016 NC TIDE 2016 Fall Conference Registration and Empowering Hope Award Form ~ DeadLine Fastly Approaching!
10/7/2016 Eastpointe's Housing Department to Host "Fair Housing Training for Providers" ~ November 8th Goldsboro NC
10/7/2016 Request for Information (RFI) Memorandum and Form for Providers Interested in Offering Multidisciplinary Evaluations (MDE) for Members
10/6/2016 Information Technology Session Offered at NC TIDE ~ See Info!
10/3/2016 NC TIDE 2016 Fall Conference Early Bird Savings on Registration Ends Soon!
9/29/2016 NCTRACKS Approved ICD-10 Codes for Managed Care 06-02-2016
6/14/2016 NC Tide November Conference ~ Save the Date!...and Call for Presentations
3/17/2016 NC Tide Sponsorship/Savings April 24-27 and November 13-16, 2016

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