Crisis Intervention Team Training Programs are local initiatives designed to improve the way Law Enforcement, EMS/Fire/Rescue, and Tele-communicators respond to people experiencing mental health crises. Crisis Intervention Team is commonly referred to as CIT. CIT training programs are built on strong partnerships among Eastpointe, law enforcement and other first responder agencies, mental health provider agencies and individuals and families affected by mental illness. Eastpointe supports this initiative by providing CIT Training for free.

Upon completion of this program, participants should be able to:

  • Identify mental disorders and give specific examples of the similarities and differences of each.
  • Describe various traits/characteristics of individuals with substance use disorders, mental illness, and/or intellectual disabilities and displayed behaviors when they experience a crisis.
  • Demonstrate verbal de-escalation skills and effective communication skills.
  • Identify local resources, helpful information and alternatives to higher-end services such as petitions to the court, involuntary commitment to psychiatric hospitals, etc.
  • Identify and discuss Eastpointe’s referral process and its role in continuity of care of members.
  • Explain the importance of community resources to enhance member out-comes.
  • Identify and discuss challenges when dealing with individuals with Intellectual/Developmental Disabilities.

Eastpointe has been conducting trainings since 2008 and has trained over 1,000 individuals.

This also includes those trained by legacy agencies, Beacon Center and SER who merged with Eastpointe in 2012

Types of CIT Trainings offered by Eastpointe:

– Law Enforcement 40 Hour Course

– EMS/Fire/Rescue 20 Hour Course

– Tele-Communicator 16 Hour Course

Brooke Mickelson

Director of Training and Community Relations

Located at the Rocky Mount Regional Office



Patricia Winstead

Coordinator located at the Rocky Mount Regional Office

Covering Edgecombe, Greene, Lenoir, Wayne, and Wilson Counties



Paula Mauney

Coordinator located at the Lumberton Regional Office

Covering Bladen, Duplin, Robeson, Sampson, and Scotland Counties


  • Captain Kendra Howell, Wilson Police Department
  • Beverly Deans, Public Safety Division Director, Wayne Community College
  • Sergeant Johnathan Whitley, Lenoir County Sheriff’s Office
  • Officer Ryan Jordan, Vidant Company Police
  • Paul McDowell, Retired Chief Maxton Police Department
  • Lieutenant Stokes McKoy, Clinton Police Department
  • James Jones, Clinton Police Department
  • Jeff Martin, Retired Robeson County Sheriff’s Office
  • John Britt, Edgecombe County Rescue Squad
  • Ben Parrish, Duplin County Sheriff’s Office
  • Mark Casey, Duplin County EMS
  • Rosalie Cobb, Paramedic Supervisor, Wayne County EMS

Law Enforcement

  • February 25-March 1, 2019 – Eastpointe MCO, Lumberton
  • March 11-15, 2019 – Sampson Community College, Clinton
  • March 25-29, 2019 – Bladen County Emergency Services Training Facility, Elizabethtown
  • April 1-5, 2019 – Edgecombe Community College, Tarboro
  • May 13-17, 2019 – Eastpointe MCO, Rocky Mount or location TBD, Wilson
  • June 24-28, 2019 – Duplin County Emergency Services Training Facility, Rose Hill
  • July 22-25, 2019 – Wayne Community College, Goldsboro
  • August 19-23, 2019 – Eastpointe MCO, Rocky Mount or location TBD, Wilson


  • February 5-7, 2019 – Bladen County Emergency Services Training Facility, Elizabethtown
  • March 20-22, 2019 – Wayne Community College, Goldsboro
  • April 23-25, 2019 – James Sprunt Community College, Kenansville
  • June 11-13, 2019 – Eastpointe MCO, Rocky Mount


  • February 12-13, 2019 – Eastpointe MCO, Rocky Mount


Further details and registration can be found on the calendar, located at the bottom of the home page www.eastpointe.net