Complex Care Management NCQA QI 9E

Eastpointe LME/MCO offers a complex care management program for youth ages 3-21 that have been re-admitted to a Psychiatric Rehabilitation Treatment Facility (PRTF). If you would like more information on the program or to see if your child or member you are working with qualifies, please contact and ask for the Eastpointe Mental Health and Substance Use (MHSU) Supervisory Team through the 24/7 Member Call Center at 1-800-913-6109.

Additionally, you may submit a secure email inquiry to the MHSU Supervisory Team using the following secure email:

Web based referrals may be submitted through the Eastpointe website ( by completing MHSU Referrals web based form through the following link:

Complex Care Management Memo