Preparations for Hurricane Dorian

Eastpointe is rapidly preparing our behavioral health network for the arrival of Hurricane Dorian.

Please be aware that:

  • Eastpointe’s member call center will remain open 24/7. The number is 1-800-913-6109.
  • We will have representatives available to assist at evacuation shelters across our 10 counties to help those in need find the necessary care.
  • We will be working with our providers to keep everyone updated on facility closings. We will pass along changes as we get them.

For non-behavioral health emergencies, please dial 911.

Continue to check for updates.

Provider Network Reporting for Hurricane Dorian:

The links below were created to assist providers when reporting TEMPORARY service hour changes, closings, or relocation of their facility due to Hurricane Dorian. Providers should also report any displaced members that may have moved temporarily to a shelter or family member’s home, etc. for safety. Specific questions may be directed to your provider network representative during Eastpointe operational hours.


NC Open Shelters
If you are interested in becoming a Red Cross Volunteer please see link below:
Drive NC -Road updates for NC
Hurricane Preparation Information
Ready NC – ReadyNC is an app you can download on your Smartphone. It contains up to date information on local weather, road conditions, power outages, open shelters, evacuations, NC Hazards, Emergency Plan/Kit, Flood Gages and Disaster Assistance.
Rx Open -Pharmacy Information – free resource to help patients find nearby open pharmacies in areas that are impacted by disasters.
211-Connection to Local Resources
Red Cross Prepare for Emergencies
Healthcare Ready – healthcare resources during crisis situations.
National Hurricane Center Updates on Dorian
Medicaid members can get early refills
Caution- Don’t Use Generators Inside
Disaster Distress Hotline