Eastpointe forms and information for contracting and submitting claims and payments.

ATTENTION:

New Claims Specialist Assignments Effective July 1, 2021

Beginning July 1, 2021 please contact the following Claims Specialists for new claim and old claim inquiries.

  • A-E     Angela Priest                       910-272-1551
  • F-N     Aundrea Oxendine              910-272-1247
  • O-T      Brandi Oxendine                910-272-1241
  • U-Z     Hannah Watts                     910-272-1264

Assignments are made by business name. If your business name is Help, Inc. you would contact Aundrea Oxendine for claims assistance.

Assignments are made by an individual practitioner’s last name when the practitioner uses their name as a business name.

In addition to making direct contact with your claims specialist, claim inquiries can also be made by submitting a claims inquiry form or by sending an email to claimsfunding@eastpointe.net.

Billing agents and clearinghouses with multiple claim status inquiries must use the claims inquiry form for assistance.

Providers must have a Business Associate Letter on file with Eastpointe for billing agents and clearinghouses who need to make claim inquiries.

Forms

Instructions/Manuals

Reimbursement/Rates

Other Claims Information

Claims Connections Newsletter provides information to providers on a variety of claims related topics.

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