Section 12006(a) of the 21st Century Cures Act mandates that states implement Electronic Visit Verification (EVV) for all Medicaid personal care services (PCS) and home health services (HHCS) that require an in-home visit by a provider. This applies to PCS provided under sections 1905(a)(24), 1915(c), 1915(i), 1915(j), 1915(k), and Section 1115; and HHCS provided under 1905(a)(7) of the Social Security Act or a waiver.

EVV uses technology to record the times, dates and specific services that are given. These help make sure that people who should receive services, in fact, receive them.


Recorded training by HHAX for providers is available by selecting INFO SESSIONS here.

Additional information can be found here:

Have a Question?
Contact us at: or reach out to your Provider Relations Account Representative (PRAR).
If you do not know which PRAR is assigned to your agency please reach out to the Network Operations Call Center at (888) 977-2160.